Refund & Policy

Refund & Cancellation Policy

1. Non-Refundable Fees

All application, registration, and initial consultation fees are non-refundable, under any circumstances.

These fees cover administrative costs, counseling, and preliminary documentation and are not dependent on outcomes such as admission or visa approval.

2. Service Fee Refunds

Refunds on service fees (if applicable) will be considered under the following conditions:

Situation Refund Eligibility
Student cancels services within 3 days of payment and no work has started 80% Refund
Student cancels services after work has started (e.g., documentation, university shortlisting) No Refund
Visa refusal due to consultant error (proven with evidence) Partial Refund (up to 50%)
Visa refusal due to student’s fault (e.g., false documents, lack of funds) No Refund
University or Embassy rejects application due to academic or personal reasons No Refund
Student fails to submit required documents on time No Refund
Refund requested after service completion Not applicable
3. Third-Party Fees

All third-party payments (e.g., university application fees, test registration fees, visa fees, courier charges) are non-refundable, as these are governed by the respective third-party organizations.

Refunds from universities, visa centers, or test providers must be requested directly from those entities.

4. Package-Based Services

If a student has purchased a service package, no partial refunds will be issued for unused services once the package has been activated or any portion of it has been delivered.

5. Mode of Refund
6. Cancellation Policy
7. Exceptional Circumstances

We may, at our sole discretion, consider a refund or credit in exceptional cases such as:

In such cases, documentary evidence must be provided, and a partial refund (up to 50%) may be granted.

8. Changes to This Policy

[Company Name] reserves the right to modify this Refund & Cancellation Policy at any time. Any changes will be posted on our official website and will become effective immediately.

9. Contact Us

📧 Email: info@rexadams.in
📍 Office Address: B1 / E13 Block E, Mohan Cooperative Industrial Area, Near Mohan Estate Metro Station New Delhi 110044.

About Company

We believe in creating impactful learning experiences that inspire students to reach their full potential. Our commitment to excellence drives us to deliver quality education that shapes the leaders of tomorrow.

Contact Us

B1 / E13 Block E, Mohan Cooperative Industrial Area, Near Mohan Estate Metro Station New Delhi 110044.

info@rexadams.in